Here at Drip Drop all of our boards are one of a kind, If you are not satisfied with your board, or if your shipment was damaged, please send us an email with your order number, the reason you are not satisfied, and a photo of your board or shipment. We must receive this within 5 days from when your product was delivered. Once received, our customer service team will review the issue and accept on a case-by-case basis after verifying a manufacturing defect or damaged shipment. All Refunds are in the form of store credit, not via original payment method. Store credit does not expire. All refunds will be less shipping, freight and handling costs incurred both directions.
Refusal of Delivery: If an order is refused, the customer is responsible for all shipping and handling costs incurred, both directions.
Incorrect Shipping Information: If a package is returned or additional fees are incurred due to an incorrect shipping address or phone number, the customer will be responsible for all shipping costs incurred.
Thank you for choosing Drip Drop, and if you have additional questions, please call us at 305-299-3451 or email us at firstname.lastname@example.org & Keep on shredding!